Beauty & Style
The oldest shoe shop in Pakistan has now entered the world of e-shopping. If you don’t have a Metro Shoes store available near you, you are in luck! You can now visit the shoe retailer online with a selection of affordable footwear and handbags.
Metro Shoes webstore offers the latest in-trend designs without the expensive price tag, making it easier for you to place an order on a selection of quality footwear. The shop offers Casual heels start at 550PKR up to 1875PKR for fancy styles. Each category offers about 25-100 shoe styles, overall the webstore houses 500+ shoes and a small selection of handbags and men’s footwear.
Shoe Categories Available:
- Casual Shoes
- Formal Shoes
- Fancy Shoes
- Winter Collection
- Inspiration Collections
The Metro Shoes webstore is easy to access with a variety of sizes and styles available within each category. The webstore is easy to browse through however the website lacks a view all shoes option. Since each category is divided by high heel and flat, there isn’t an option to view all shoes in each sub-category. This was problematic for me since being able to view the entire store’s selection would have made my online shopping experience easier.
The website has an option to view different shoe sizes compared to international sizes. I am not too keen on shopping online for shoes especially without any guide on measurements since not all sizes are manufactured the same. The Metro Shoes size guide might be confusing for some since US half sizes are comparable to Pakistan full sizes, which means if you are a size 8 in US you might have to choose a size larger or smaller depending on the style of the shoe.
The small selection of handbags includes clutches, purses and shoulder bags. Clutches for evening wear are available in a variety of colors and designs, including crystal embellishments to match fancy outfits. The shoulder bag variety consists of oversized purses starting at 700PKR up to 4800PKR.
Metro HE men’s range has a small variety of footwear from casual to formal. The range of men’s footwear includes open-toed sandals, formal dress shoes in leather material and sports shoes. With only a few items available for men, the range is very limited.
Metro Shoes also offer an American e-store for international customers. The US base website is the same as the Pakistan shop, the only variation being the prices mentioned in different currencies.
Since every webstore that has launched in Pakistan offer Cash on Delivery, I very rarely shop from those that do not offer this convenience. Choosing to shop online should mean hassle-free and no worries about receiving your order on time. The store only offers options such as EasyPaisa and PayPal as a method of payment.
Payment Methods Available:
- Bank Transfer (International)
Although Metro Shoes are known for quality footwear, their quality of service should be more customer friendly. The store’s Return and Refund policy states ‘orders which are non-faulty can be exchanged within 15 days’. Since I can’t be guaranteed that the shoes I order will be in mint condition, the refund policy seems unreliable if your shoes delivered are faulty or disfigured. I would have preferred to see an option for ordering using Cash on Delivery with instructions to inspect the items before payment.
With a few issues in hand, Metro Shoes should consider to increase customer service with a few additional services to make an easy shopping experience.